SHIPPING POLICY


Thank you for choosing us! This shipping policy outlines the terms and conditions governing the shipment and delivery of products purchased from our website or through other sales channels. By placing an order with us, you agree to comply with the terms stated below.

(1) Order Processing and Fulfillment:

Once your order is placed, it will undergo processing and verification before being prepared for shipment. We strive to process and fulfill orders, but please note that delays may occur during peak seasons or due to unforeseen circumstances. We appreciate your patience in such cases.

(2) Shipping Methods and Carriers:

We offer various shipping methods, including standard and expedited options, depending on your location and the products ordered. The carrier used for each shipment will be determined based on factors such as destination, package weight, and customer preference. You will receive a shipping confirmation email with tracking information once your order has been dispatched. Shipping Costs and Delivery Time:

Shipping costs will be calculated based on the chosen shipping method, destination, and the weight or dimensions of the package. Delivery timeframes may vary depending on the shipping method selected and the destination. Estimated delivery times will be provided during the checkout process. Please note that any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the recipient and may be collected upon delivery.

(3) Shipping Restrictions:

We currently only offer shipping to certain countries and strive to expand our shipping coverage over time. Certain products may be subject to specific shipping restrictions or regulations based on local laws. We reserve the right to cancel orders or make necessary modifications to comply with such restrictions.

(4) Address Accuracy:

It is your responsibility to provide accurate and complete shipping information, including the recipient's name, address, and contact details. We are not liable for any delays, misdeliveries, or additional charges resulting from incorrect or incomplete address information provided by the customer. Order Tracking and Delivery Updates:

You can track the progress of your shipment using the provided tracking number through our website or the carrier's online tracking system. We will strive to provide regular updates regarding the status of your order and any potential delays or issues that may arise during transit.

(5) Lost or Damaged Shipments:

In the event of a lost or damaged shipment, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and initiate the necessary investigations with the carrier.

(6) Returns and Exchanges:

For information regarding our returns and exchanges policy, please refer to our separate Returns and Exchanges Policy.

(7) Contact Information:

If you have any questions, concerns, or inquiries related to our shipping policy, please contact our customer support team via email. Please note that this shipping policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay updated with any revisions.

Thank you for choosing us. We appreciate your business and strive to provide you with a seamless and satisfactory shipping experience.